A small GP practice needed a cohesive, professional brand identity. We created a complete brand book with logo variations, a colour palette, key messages, letterheads and social media/poster templates. Patient feedback was overwhelmingly positive, with many appreciating the new, professional feel. The practice now has a recognisable brand that stands out in the community.

To increase flu vaccination uptake in eligible 2-3 year olds, we organized a Flu Vaccination Campaign and Fun-Day. We produced branded leaflets, Facebook ads, banners, and even flu-themed coloring sheets and certificates. The campaign resulted in a 54% increase in vaccinations and received great feedback from parents who loved the engaging event.

An inner-city practice needed to reach 10,000 patients and was just shy of the goal. We executed a digital advertising and leafletting campaign targeting local estates and new developments. The practice hit its goal within the year, with the campaign proving highly successful in onboarding new patients.

A GP practice struggling with bad reviews and a 2-star Google rating asked for our help. We implemented a system to manage reviews, encourage patient feedback post-appointments, and created a “You Said, We Did” newsletter section allowing patients to feel heard and see the positive change they were influencing. Over 6 months, they improved to a 4-star rating, boosting patient trust and satisfaction.

A practice wanted to improve its engagement on social media and reach more patients online. We developed a tailored content strategy, managing their Facebook and Instagram accounts with regular posts, health tips, and community updates. We also began to educate patients on important issues such as ensuring appointments are cancelled, and why appointments are only usually offered on-the-day. Engagement levels rose by 50%, and the practice saw increased patient interaction and trust through social platforms.